Legal Warning


Complementto Juan Vte Martinez Sola SLU

Cami del Palmeral Sn - 12200 Onda (Castellón) Spain,


These General Conditions will expressly regulate the relationships between Complementto Juan Vte Martinez Sola SLU, Cami del Palmeral SN, 12200 Onda (Castellon) Spain, and with CIF B-12575080 (hereinafter, "Complementto") and third parties (hereinafter, «Users») who register as users and / or purchase products through the website, (hereinafter the«Website»).


2.1 The User agrees, in general, to use the Web, to purchase the Products and to use each of the Web services diligently, in accordance with the law, morality, public order and the provisions of these General Conditions, and you must also refrain from using them in any way that may prevent, damage or impair the normal functioning and enjoyment of the Web by Users or that could injure or cause damage to the goods and rights of Complementto, its suppliers, Users or in general of any third party.


3.1 Complementto reserves the right to decide, at any time, the Products that are offered to Users through the Web. In particular, Complementto may at any time add new Products to those offered or included on the Web, it being understood that unless otherwise provided, such New Products will be governed by the provisions of these General Conditions. Likewise, Complementto reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different types of Products offered on the Web.

3.2 The Products included in the Web will correspond in the most reliable way possible that the web display technology allows to the Products actually offered. The characteristics of the Products appear on the Web.


4.1 For any incident, claim or exercise of their rights, the User may send an email to the address


5.1 The User acknowledges that all the elements of the Web and each of the Products, the information and materials contained therein, the brands, the structure, selection, ordering and presentation of their contents, and the computer programs used in In relation to them, they are protected by the intellectual and industrial property rights of Complementto itself or of third parties, and that the General Conditions do not attribute to it, with respect to said industrial and intellectual property rights, any other right other than those specifically contemplated therein.

5.2 Unless authorized by Complementto or where appropriate by the third party holders of the corresponding rights, or unless this is legally permitted, the User may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, lend, make available, or allow access to the public through any form of public communication of any of the elements referred to in the previous paragraph. The User must use the materials, elements and information that he accesses through the use of the Web only for his own needs, committing himself not to carry out either directly or indirectly a commercial exploitation of the materials, elements and information obtained through the same.

5.3 The User must refrain from circumventing or manipulating any technical devices established by Complementto or by third parties on the Web.


6.1 In compliance with Law 15/99 LOPD, we inform you that your personal data and other information provided through the registration form, as well as that from the transactions carried out, will be included and kept in a file for processing, owned by Complementto , as long as its cancellation is not requested. The treatment will be destined to the development and execution of the sale, the personalized attention of the products and services that you
acquire and the improvement of said attention, as well as the promotion of its own products and services and of third companies linked to Complementto.

6.2 The User may at any time exercise the rights of access, rectification, opposition or cancellation by contacting Complementto by email addressed to, attaching a copy of their N.I.F. or substitute
identification document.

6.3. The answers marked with * in the registration form are mandatory. Your non-response will prevent the request for the selected products from being made. Data collected from the Purchase Form: To access the products and services offered on our online website, the user has a request form subject to the conditions specified in our legal notice where contact and payment information will be required.
The data is stored on Raiola Networks servers. We collect information about you during the application process on our website. This information may include, and not only this, your name, address, email, telephone, and other necessary to process your requests. The management of this data allows us to:
• Send you important information about your account / order / service.
• Configure and manage your account, give you technical and customer service, and verify your identity.

Additionally, we may also collect the following information:

• Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
• Product pages visited and content viewed while your session is active.
• Email and password of your account to allow you to access your account, if you have one.
• If you create an account, we keep your name, address and telephone number, to use them in your future orders.

Data collected in our contact form:
The data provided in the contact form is stored on the Raiola Networks servers. We collect information about you which may include, and not only this, your name, address, email, telephone, payment details and others necessary to process your request. The information collected in our contact form is not and will not be used to send advertising promotions or offers of any kind to our users.


Disaggregated data: The disaggregated data will be kept without a deletion period. Data of the clients of the online web: The period of conservation of the personal data will be the minimum necessary, being able to be kept until:

• 4 years: Law on Violations and Sanctions in the Social Order (obligations regarding affiliation, registration, cancellation, contributions, payment of salaries ...); Arts. 66 and following General Tax Law (accounting books ...);
• 5 years: Art. 1964 Civil Code (personal actions without special term)
• 6 years: Art. 30 Commercial Code (accounting books, invoices ...)
• 10 years: Art. 25 Law on the Prevention of Money Laundering and Terrorism Financing.


7.1 Complementto will facilitate the use of personal passwords to the user who registers as such on the website. Said passwords will be used to access the services provided through the Website. The user must keep the passwords under his sole responsibility in the strictest and absolute confidentiality, assuming, therefore, any damages or consequences of all kinds arising from the breach or disclosure of the secret. For security reasons, the password for
telematic access to the services linked to the Website may be modified at any time by the user. The User agrees to notify Complementto immediately of any unauthorized use of their password, as well as access by unauthorized third parties to it.


8.1 Complementto uses cookies in order to improve its services, facilitate navigation, maintain security, verify the identity of the User, facilitate access to personal preferences and follow their use of the Web. Cookies are files installed on the computer's hard drive or in the browser's memory in the folder preconfigured by the operating system of the User's computer to identify him.

8.2 If the User does not want a cookie to be installed on their hard drive, they must configure their Internet browsing program to not receive them. Likewise, the User may freely destroy the cookies. In the event that the User decides to deactivate cookies, the quality and speed of the service may decrease and, even, they will lose access to some of the services offered on the Web. You can read more about it on our Cookies Policy page


These general conditions are governed by Spanish law. Any controversy arising from the interpretation or execution that may arise in relation to the validity, interpretation, compliance or resolution of this contract will be submitted to the Jurisdiction and Competence of the Courts and Tribunals of the City of Castellon, waiving any jurisdiction that may correspond to the User, provided that the applicable legislation allows it.